In the app or by email.
No reinstall or app sign-in is required to send a request.
A LITTLE CLARITY
Delete your Jarivo account
Request deletion in the app or by email. Verified requests are completed within 30 calendar days.
Within 30 days.
We confirm completion of verified requests.
Know what remains.
Other members may retain shared history; remove local and external copies separately.
Delete your account and data
You can request deletion without reinstalling or signing into the app. Email hypcheckss26@gmail.com from the email linked to your Jarivo account, with subject Jarivo account deletion. State that you want your account and associated data deleted. Do not send a password, verification code or financial journal. If you cannot access that mailbox, contact us to arrange proportionate identity verification.
You can also use the account-deletion action in Jarivo's account settings under Account & sharing. If you own a shared household, transfer ownership or explicitly delete that household first; contact support if this prevents your request. We will help resolve ownership while processing the request.
We complete verified account-deletion requests within 30 calendar days. We acknowledge the request, verify the requester when needed, and confirm completion. Deletion removes the Auth account, account-linked private cloud records and recovery keys, account access/session and purchase credentials, display-name/profile access, applicable membership, invitation and key-envelope access records, private push-device registrations, and signed-in support, diagnostic and activity records. A submitted request is not the same as completed deletion. If a legal exception prevents specific erasure, we explain the information retained and the reason.
Shared history: subscription expiry does not automatically delete shared financial history. History, exports and recorded obligations remain available to authorized members, subject to their role and security restrictions. Historical encrypted records and pseudonymous signature-verification keys can remain while the shared household exists, so remaining members can retain and verify their records. Deleting your account does not erase their copies. The relevant shared history is removed when its household is explicitly deleted, subject to any required legal retention. Account deletion does not delete your separate on-device Solo journal.
Local journal and external copies: deleting your account does not remotely erase offline copies on other devices. Remove local records in the app, or clear Jarivo storage/uninstall through Android Settings to remove local app data. Keep a verified recovery copy first if needed. Delete Drive backups, readable exports and recipients' copies separately. Signing out preserves the account's isolated local vault and is not deletion. Cancelling a subscription and requesting account deletion are separate actions; manage an active subscription in Google Play.
In-app support and optional reports: you can remove a support conversation and its messages from its conversation screen. Without updates, resolved conversations expire after 90 days and all conversations after 365 days. Diagnostic occurrences and coarse activity reports expire after 30 days. Operation-response receipts and conversation-removal markers expire after 30 days; diagnostic retry receipts after 31 days. These windows use bounded hourly housekeeping rather than guaranteeing physical erasure at a precise instant. Grouped issue counters can remain without the individual occurrence/account details.
Invitations and push: invitation links expire within seven days, and expired invitation metadata is cleaned seven days after expiry. Server push-device registrations expire after 35 days without refresh; generic queued notifications expire within 24 hours. Session/account deletion also removes associated push registrations. Turning notifications off rejects future hints on that device; server removal can require a connection or expiry.
Other retention: technical audit events are configured for 90 days, and expired rate-limit/lookup records are cleaned by maintenance. Minimum deletion-status, entitlement/redemption and security evidence may remain where needed to demonstrate completion, prevent fraud, resolve disputes or meet a legal obligation; access is restricted and it is not used for marketing. Provider operational logs and backups follow provider retention and deletion cycles; deletion may not instantly remove every archived byte. Support email, unlike the in-app inbox, is retained only while needed for the request, follow-up or legal/security obligations. We can explain applicable retained records when handling a request.
Contact the operator
Muhammad Huzaifa Malik · Huzaifa Dev
Developer and operator of Jarivo
hypcheckss26@gmail.com